Vice President, Client Experience – Erin Gunn
Customers have always been at the core of our business and that’s why our team is always looking for innovation and new ways to delight and exceed client expectations of service and expertise across all of our lines of business.
To ensure we reach our goal of continual improvement, we are pleased to announce the promotion of Erin Gunn to the role of Vice President, Client Experience. In addition to leading the execution and management of our customer experience strategy, Erin will continue to […]
The much-anticipated legislation around Employment Insurance (EI) maternity benefits, parental leave, and caregiver benefits comes into effect Dec 3, 2017. This implementation date was recently announced by Jean-Yves Duclos, Minister of Families, Children and Social Development. The Canada Labour Code has been amended to include these recent changes. And, for employees in federally-regulated workplaces, they can choose the extended benefit option as of Dec 3, 2017, with job protection. For provincially-regulated workers, selecting the 18-month option as of Dec. 3, will not have the same job protection until their province or territory amends their individual […]
Are retirement saving plans secure?
Retirement saving plans have been making news headlines for a variety of reasons. One of those includes the security of pension plans when an employer runs into financial problems or is sold. Take for example the situation for workers at Sears Canada and Northstar Aerospace who may face a 19-24% reduction in pension benefits due to insolvency and layoffs. For all the details read more here.
Defined benefit and target benefit plans
Sears Canada has a defined benefit plan and Northstar Aerospace has a target benefit plan. Both […]
Over the past couple of weeks, a lot has been written about Finance Minister Bill Morneau’s proposal to fix the perceived unfairness in the way that private-business owners, family businesses, and incorporated professionals pay tax. While the proposal was not a surprise, it was the scope of the changes that many found alarming. In the days after the proposal became public, doctors’ associations, farmers, and small and medium-sized businesses have let the Minister and his government know that these changes will have a significant and negative effect on practicing doctors, the economy, and on the future of […]