Vice President, Client Experience – Erin Gunn
Customers have always been at the core of our business and that’s why our team is always looking for innovation and new ways to delight and exceed client expectations of service and expertise across all of our lines of business.
To ensure we reach our goal of continual improvement, we are pleased to announce the promotion of Erin Gunn to the role of Vice President, Client Experience. In addition to leading the execution and management of our customer experience strategy, Erin will continue to […]
Are retirement saving plans secure?
Retirement saving plans have been making news headlines for a variety of reasons. One of those includes the security of pension plans when an employer runs into financial problems or is sold. Take for example the situation for workers at Sears Canada and Northstar Aerospace who may face a 19-24% reduction in pension benefits due to insolvency and layoffs. For all the details read more here.
Defined benefit and target benefit plans
Sears Canada has a defined benefit plan and Northstar Aerospace has a target benefit plan. Both […]
Most members of a group retirement plan won’t be raising their hands.
Over the past decade and during 100’s of group retirement plan employee seminars, we have asked employees across industries and age groups if they are confident they will be able to retire comfortably. Time after time, in a room filled with people, only one or two people will raise their hands. Surprised?
With certainty, what we know about the standard enrollment and education process is that most employees are provided with plan rules and a full list of investment options, but given […]